Terms
The Consultation
Consultations are with a Chartered Psychologist, are undertaken via Zoom or telephone and are up to 40 minutes in length.
Consultations are for parents and caregivers only. Children and adolescents are not seen as part of the consultations.
The information and advice provided by the psychologist during the consultations is their expert professional opinion. Following this advice is done so at your own risk. The psychologist and Parent Advice accepts no liability for any loss (financial or otherwise), damage or injury that occurs as a result of following any of the advice given.
As a Chartered Psychologists with the Psychological Society of Ireland (PSI), Dr McDarby and his team adhere to their ethical framework and guidelines to ensure that you receive a professional and quality service.
If you choose to have your consultation with the psychologist over Zoom, you will receive an email with the Zoom link for your consultation in advance of the consultation. At the time of your consultation, click on the Zoom link to be taken to the virtual waiting room. The psychologist will then commence the consultation with you when he is ready.
If you choose to have your consultation with the psychologist over the phone, at the time of the consultation the psychologist will phone you on the phone number you provided at the time of booking. Please ensure that you are available to take the phone call.
Confidentiality
Consultations with the psychologist are confidential and without prejudice. Although you are free to discuss the contents of the consultation with third parties, no responsibility will be accepted by Dr McDarby or Parent Advice for the consequences of this.
The psychologist will not discuss the contents of the consultation with third parties without your express permission. However, under Children’s First guidelines confidentiality may be broken if the psychologist has concerns that your child or another identified person is at risk. If this occurs, it will be discussed in the consultation and recommendations will be discussed and documented.
Record Keeping
During the consultation, the psychologist may take notes which will form part of your electronic health record (EHR). If you complete the pre-consultation questionnaire, this will also form part of your EHR. The EHR is used to generate a report of your consultation that will be provided to you after the consultation. The EHR is also used for follow-up consultations with Dr McDarby.
The EHR is stored securely and confidentially in line with GDPR legislation.
You have the right to a copy of the EHR to verify its accuracy or to ask for it to be supplemented, deleted, updated or corrected. You also have the right to request the transfer of you EHR to a third party. If you would like a copy of the EHR, please email info@parentadvice.ie requesting same and a copy will be provided to you within 30 days.
Cancellations and Refunds
By clicking 'Confirm Booking & Pay', you agree to the Parent Advice refund policy as follows:
Consultations that have been booked may be cancelled for a full refund (minus a €4 processing fee), providing they are cancelled up to 48 hours prior to the consultation time.
Consultations that are cancelled within 48 hours of the consolation time and non-attendance at consultations are subject to the full consultation fee.
In order to cancel a pre-booked consultation, please click on the link in your confirmation email and follow the instructions. Alternatively, you can email info@parentadvice.ie with your booking reference number (this is contained in your booking confirmation email), the email address you used to make the booking, and the date and time of your booking.
Refunds will made on the means of payment used to book the consultation (e.g., credit card, debit card, etc.).
Please allow up to 30 days for refund to be processed.
In the rare occurrence that Parent Advice has to cancel your booking, you will be provided will a full refund. Parent Advice will also contact you to organise a new appointment at a time that is convenient for you.
Website
The content of the pages of this website is for general information and use only. It is subject to change without notice. The use of any information or materials on this website is entirely at the users own risk, for which Parent Advice shall not be liable.
Parent Advice accepts no responsibility for any external websites linked to this website or accessed through this website. No linkages on the website to external websites can be taken as an endorsement of those websites.
No material on this website may be reproduced for commercial purposes without the prior written permission of Parent Advice. Content can be reproduced for personal purposes but must be reproduced in its entirety including attribution as to its source.
The use of this website and any dispute arising out of such use of the website is subject to the laws of Ireland. Your continued use of this website confirms acceptance of these terms and conditions. If you do not accept them you must exit the website immediately.